Privacy Policy

1. Introduction

At Road-drive Driving Academy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

We adhere to the principles of the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR) in our data processing activities.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name, address, email address, and telephone number
• Date of birth and driving license details
• Payment information
• Information about your driving experience and skills
• Records of your communications with us

2.2 Technical Information

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited on our website
• Time and date of visits

3. How We Collect Information

We collect information through various methods:

• When you fill out forms on our website, including booking forms and contact forms
• When you communicate with us via email, phone, or in person
• Through cookies and similar technologies on our website
• From third-party service providers

4. How We Use Your Information

We use your information for the following purposes:

• To provide our driving instruction services to you
• To process and confirm your bookings
• To communicate with you about your lessons and bookings
• To send you important information about changes to our services
• To manage our relationship with you
• To improve our website and services
• To comply with legal obligations
• With your consent, to send you marketing communications

5. Legal Basis for Processing

We process your information on the following legal bases:

• Contract: Processing is necessary for the performance of our contract with you (i.e., providing driving lessons)
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and preventing fraud
• Legal Obligation: Processing is necessary to comply with our legal obligations
• Consent: Processing is based on your explicit consent, such as for marketing communications

6. Disclosure of Your Information

We may share your information with:

• Our staff, including driving instructors, who need the information to provide our services
• Service providers who perform functions on our behalf, such as payment processors
• Legal and regulatory authorities, if required by law
• Professional advisors, such as lawyers and accountants

We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your consent.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, damage, or destruction.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including the provision of our services, compliance with legal obligations, and resolution of disputes.

For driving lesson records, we typically retain this information for 7 years after your last lesson with us.

9. Your Rights

Under data protection laws, you have rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
• Right to Data Portability: You have the right to request that we transfer your personal information to another service provider.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or based on our legitimate interests.

To exercise any of these rights, please contact us using the information provided in Section 12.

10. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website.

We use cookies for the following purposes:

• To enable certain functions of the website
• To provide analytics on how the website is used
• To remember your preferences

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may not function properly.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Road-drive Driving Academy
123 Driving Street
Cityville, CV1 2AB
Email: privacy@Road-drivedriving.com
Phone: (555) 123-4567